Privacy Policy

Effective date: 1 January 2026 · Bourne Law · Gold Coast, Queensland

Bourne Law is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What information we collect

We may collect the following types of personal information:

Identity information: name, date of birth, passport details, nationality
Contact information: email address, phone number, postal address
Matter information: details of your legal or immigration matter
Financial information: payment details (processed securely via Stripe — we do not store card numbers)
Sensitive information: health information (where relevant to visa health requirements), criminal history (where relevant to character assessments)
Website usage data: IP address, browser type, pages visited (collected anonymously)

2. How we collect information

We collect personal information:

Directly from you when you contact us, complete our online forms, book a consultation, or use our self-service products
From third parties with your consent, such as health practitioners, employers, or other parties to your matter
From government bodies in the course of managing your visa application or legal matter

3. How we use your information

We use your personal information to:

Provide legal and migration services to you
Communicate with you about your matter
Process payments and issue invoices
Comply with our legal and professional obligations
Improve our website and services
Send you updates relevant to your matter (we do not send unsolicited marketing)

4. Disclosure of your information

We may disclose your personal information to:

The Department of Home Affairs and related government agencies
Courts, tribunals, and regulatory bodies as required by law
Barristers, experts, and other professional advisors engaged on your matter
Payment processors (Stripe) for processing payments
Translation and document services where required

We will not sell, rent, or trade your personal information to third parties for marketing purposes.

5. International disclosure

In some circumstances, particularly for immigration matters, your personal information may be disclosed to overseas recipients including the Department of Home Affairs, overseas health examination panels, and foreign government authorities. We will only disclose information overseas as required for your matter.

6. Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our systems use industry-standard security measures. Payment information is processed exclusively by Stripe and is not stored by Bourne Law.

7. Access and correction

You have the right to request access to the personal information we hold about you, and to request that we correct inaccurate information. To make a request, contact us at dimitri@bournelaw.com.au. We will respond within 30 days. In some circumstances, we may be required by law to withhold access to certain information.

8. Complaints

If you believe we have breached your privacy, please contact us at dimitri@bournelaw.com.au. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

9. Changes to this policy

We may update this Privacy Policy from time to time. The current version is always available at bournelaw.com.au/privacy.html. By continuing to use our services after an update, you agree to the revised policy.

10. Contact us

For any privacy-related enquiries:
Bourne Law
122 Bundall Road, Bundall QLD 4217
E: dimitri@bournelaw.com.au
T: 07 55 38 38 70

Last reviewed June 2026.